Shipping policy
Shipping Policy
Thank you for shopping with Homlush.pk. We are committed to delivering your orders quickly, safely, and efficiently across Pakistan.
Shipping Coverage
We currently deliver to all major cities and regions of Pakistan.
If your location is serviceable by our courier partners, your order will be delivered to your doorstep.
Order Processing Time
- Orders are processed within 1 business day after confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times are:
- Major Cities: 2–4 business days
- Other Cities & Remote Areas: 3–7 business days
Please note that delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other circumstances beyond our control.
Cash on Delivery (COD)
We currently offer Cash on Delivery (COD) across most serviceable areas in Pakistan.
Customers are requested to ensure someone is available to receive the parcel at the provided shipping address.
Shipping Charges
- Shipping charges (if applicable) will be clearly displayed during checkout.
- Any promotional offers such as Free Shipping will be mentioned on the product page or during checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number (where available) via SMS, WhatsApp, or email so you can monitor your shipment.
Delivery Attempts
Our courier partners may make multiple delivery attempts.
If a customer is unavailable or refuses to accept the order without a valid reason, future Cash on Delivery orders may be declined.
Incorrect Shipping Information
Please ensure that your shipping address and contact number are accurate when placing an order.
Homlush is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.
Delayed or Lost Shipments
While we work with reliable courier partners, occasional delays may occur.
If your order has not arrived within the expected delivery timeframe, please contact our support team. We will investigate the shipment and keep you informed.
Damaged Packages
If your package arrives visibly damaged, please contact us within 48 hours of delivery.
Kindly provide:
- Your Order Number
- Clear photos or a short video of the damaged package or product
Our team will review your request and arrange a suitable resolution in accordance with our Return & Refund Policy.
Contact Us
If you have any questions regarding shipping, please contact us:
Homlush.pk
We aim to respond to all customer inquiries within 24 business hours.
